As all items are handmade to order they will take a little time to arrive. Orders are usually sewn and shipped between 5-7 days after an order is placed. If the expected ship date is delayed for any reason, we will notify you as soon as possible.
I know this wait might be a little longer than you are used to, but please remember you are purchasing something that is made especially for you, by me, with my own two hands. I’d say that’s something special worth waiting for!
LOST OR MISSING PARCELS
Once we have dispatched your package we can no longer be responsible if it does not arrive within the estimated time. Packages can sometimes get delayed with the delivery service and we hope you understand that we have no control over this.
If you do not receive your package within 30 days of ordering please notify us.
CUSTOM TAXES & DUTIES
Some countries require you to pay an additional customs fee or import tax for which you will be responsible for. Unfortunately, we have no control over these fees and do not collect any additional payment from them. Some items can also be delayed in customs for longer periods of time, which we again have no control over.
Please note: We refuse to mark anything as a ‘Gift’ or at a lower value so that a customer can avoid taxes. This is illegal and all requests to do so will be refused.